It is our endeavor to provide you with the best possible customer service and hence we permit returns and exchanges as long as the product/s are unused, unwashed, defective/damaged, and are returned in salable condition in with all original packaging, tags and invoices.
You are required to inform us within 48 hours of receiving the package on firstname.lastname@example.org with your order number and the item(s) you wish to return/ exchange, else the goods will be considered sold and no further requests will be entertained. We will revert to your email within 24-48 hours with an appropriate solution.
You will be receiving credits in your G Woman online account (COD/Shipping fee excluded, if any) for returns on discounted merchandise. These credits will be valid until used. A refund will be issued to your original mode of payment in case of a return on non-discounted merchandise. In case of an exchange, please mention the size you wish to receive as an exchange in the initial email. Exchange orders will be shipped upon receipt of the returned order.
- No returns will be accepted on International orders.
- No refund to original payment mode will be issued on return of discounted merchandise.